{"id":2627,"date":"2022-09-05T11:25:19","date_gmt":"2022-09-05T09:25:19","guid":{"rendered":"https:\/\/museumofillusions.nl\/faq\/"},"modified":"2025-10-03T12:57:44","modified_gmt":"2025-10-03T10:57:44","slug":"faq","status":"publish","type":"page","link":"https:\/\/museumofillusions.nl\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n\n\n<header id=\"navigation\" class=\"navigation   show\"\n        role=\"navigation\">\n\n  \n<div class=\"nav-bar c\">\n\n  <div class=\"nav-bar__left\">\n    <a href=\"https:\/\/museumofillusions.nl\/en\/\" aria-label=\"Museum of Illusions Amsterdam\" data-home=\"true\" class=\"logo js-close-menu\">\n      <img decoding=\"async\" src=\"https:\/\/museumofillusions.nl\/wp-content\/uploads\/2024\/11\/Moi-Amst_secondary-logo-WHITE-1.png\" loading=\"eager\" fetchpriority=\"high\" width=\"1\" height=\"1\" alt=\"moi amst_secondary logo white (1)\">\n    <\/a>\n\n    <div class=\"show desktop\">\n          <nav class=\"mega-menu\" >\n      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href=\"https:\/\/museumofillusions.nl\/evenementen\/\"\n       class=\"js-close-menu\"              aria-label=\"Evenementen\">Evenementen<\/a>\n  \n  \n<\/li>\n<li>\n\n      <a href=\"https:\/\/museumofillusions.nl\/onderwijs\/\"\n       class=\"js-close-menu\"              aria-label=\"ONDERWIJS\">ONDERWIJS<\/a>\n  \n  \n<\/li>      <\/ul>\n    <\/nav>\n  \n\n        <nav class=\"sub-menu\" >\n      <ul>\n        \n<li>\n\n      <a href=\"https:\/\/museumofillusions.nl\/faq\/\"\n       class=\"js-close-menu\"              aria-label=\"FAQ\">FAQ<\/a>\n  \n  \n<\/li>\n<li>\n\n      <a href=\"https:\/\/museumofillusions.nl\/upload-photo\/\"\n       class=\"js-close-menu\"              aria-label=\"Foto uploaden\">Foto uploaden<\/a>\n  \n  \n<\/li>\n<li>\n\n      <a href=\"https:\/\/museumofillusions.nl\/career\/\"\n       class=\"js-close-menu\"              aria-label=\"Career\">Career<\/a>\n  \n  \n<\/li>\n<li>\n\n      <a href=\"https:\/\/museumofillusions.nl\/victor-mids\/\"\n       class=\"js-close-menu\"              aria-label=\"VICTOR MIDS x MOI AMSTERDAM\">VICTOR MIDS x MOI AMSTERDAM<\/a>\n  \n  \n<\/li>\n<li>\n\n      <a href=\"https:\/\/museumofillusions.nl\/gift-cards\/\"\n       class=\"js-close-menu\"              aria-label=\"GIFT CARDS\">GIFT CARDS<\/a>\n  \n  \n<\/li>      <\/ul>\n    <\/nav>\n  \n  <\/div>\n<\/div><\/header>\n\n\n<section class=\"cover smaller center\">\n  <div class=\"c\">\n          <div class=\"h3 headline uppercase\">\n        <span class=\"sub-small\" style=\"opacity: 0\"><\/span>\n        <h1 class=\"title h3\" style=\"opacity: 0\">FAQ<\/h1>\n      <\/div>\n                        <\/div>\n<\/section>\n\n\n\n<section class=\"faq\">\n  <div class=\"c\">\n    \n    <ul class=\"accordion text-content\">\n              <li class=\"accordion-item js-accordion-item\">\n          <button type=\"button\" class=\"accordion-trigger accordion-title\" aria-label=\"Trigger\">\n            <p class=\"title\">How long does a visit to the Museum of Illusions last?<\/p>\n            <span class=\"indicator\"><svg class=\"icon\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 17 10\">\n  <path opacity=\".9\" d=\"m16 1.167-7.5 7.5-7.5-7.5\" stroke=\"#fff\" stroke-width=\"1.667\"\/>\n<\/svg><\/span>\n          <\/button>\n          <div class=\"accordion-content\">\n            <p>A typical visit to our museum lasts at least 1 hour. Most visitors are here for between one and one and a half hours; this depends on the pace you set. Allowing time for the explanations at the start and the information cards in the museum you&#8217;ll need an hour or more to fully experience and understand all the illusions. Also be sure to get assistance from one of our Illusion Specialists! Along with illusions we also have brain teaser games, which can take from 30 minutes to an hour.<\/p>\n          <\/div>\n        <\/li>\n              <li class=\"accordion-item js-accordion-item\">\n          <button type=\"button\" class=\"accordion-trigger accordion-title\" aria-label=\"Trigger\">\n            <p class=\"title\">How can I get tickets?<\/p>\n            <span class=\"indicator\"><svg class=\"icon\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 17 10\">\n  <path opacity=\".9\" d=\"m16 1.167-7.5 7.5-7.5-7.5\" stroke=\"#fff\" stroke-width=\"1.667\"\/>\n<\/svg><\/span>\n          <\/button>\n          <div class=\"accordion-content\">\n            <p>There are two ways to buy tickets for Museum of Illusions Amsterdam: online or on site at the reception desk. For online reservations, purchase tickets directly at this link: https:\/\/museumofillusions.nl\/buy-tickets\/. For on-site reservations, please contact our staff at the reception desk. Please note that we are cashless and accept card payments only. We recommend booking online during school vacations to avoid long waits at the entrance.<\/p>\n<p>&nbsp;<\/p>\n          <\/div>\n        <\/li>\n              <li class=\"accordion-item js-accordion-item\">\n          <button type=\"button\" class=\"accordion-trigger accordion-title\" aria-label=\"Trigger\">\n            <p class=\"title\">Where can we park the car?<\/p>\n            <span class=\"indicator\"><svg class=\"icon\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 17 10\">\n  <path opacity=\".9\" d=\"m16 1.167-7.5 7.5-7.5-7.5\" stroke=\"#fff\" stroke-width=\"1.667\"\/>\n<\/svg><\/span>\n          <\/button>\n          <div class=\"accordion-content\">\n            <p>The Museum does not have its own parking area but there are several paid parking facilities in the vicinity.<\/p>\n          <\/div>\n        <\/li>\n              <li class=\"accordion-item js-accordion-item\">\n          <button type=\"button\" class=\"accordion-trigger accordion-title\" aria-label=\"Trigger\">\n            <p class=\"title\">Are food and beverages permitted?<\/p>\n            <span class=\"indicator\"><svg class=\"icon\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 17 10\">\n  <path opacity=\".9\" d=\"m16 1.167-7.5 7.5-7.5-7.5\" stroke=\"#fff\" stroke-width=\"1.667\"\/>\n<\/svg><\/span>\n          <\/button>\n          <div class=\"accordion-content\">\n            <p>Food and drinks are not permitted inside the museum with the exception of bottled water.<\/p>\n          <\/div>\n        <\/li>\n              <li class=\"accordion-item js-accordion-item\">\n          <button type=\"button\" class=\"accordion-trigger accordion-title\" aria-label=\"Trigger\">\n            <p class=\"title\">What is the procedure for group visits?<\/p>\n            <span class=\"indicator\"><svg class=\"icon\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 17 10\">\n  <path opacity=\".9\" d=\"m16 1.167-7.5 7.5-7.5-7.5\" stroke=\"#fff\" stroke-width=\"1.667\"\/>\n<\/svg><\/span>\n          <\/button>\n          <div class=\"accordion-content\">\n            <p>For group visits, please contact us at amsterdam@museumofillusions.nl stating the number of people and the desired date. Please send an email at least 15 days before the visit.<\/p>\n          <\/div>\n        <\/li>\n              <li class=\"accordion-item js-accordion-item\">\n          <button type=\"button\" class=\"accordion-trigger accordion-title\" aria-label=\"Trigger\">\n            <p class=\"title\">What languages are available at the museum?<\/p>\n            <span class=\"indicator\"><svg class=\"icon\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 17 10\">\n  <path opacity=\".9\" d=\"m16 1.167-7.5 7.5-7.5-7.5\" stroke=\"#fff\" stroke-width=\"1.667\"\/>\n<\/svg><\/span>\n          <\/button>\n          <div class=\"accordion-content\">\n            <p>At the Museum of Illusions Amsterdam, you&#8217;ll find explanations of each illusion in Dutch and English. Our staff and guides speak Dutch and English.<\/p>\n          <\/div>\n        <\/li>\n              <li class=\"accordion-item js-accordion-item\">\n          <button type=\"button\" class=\"accordion-trigger accordion-title\" aria-label=\"Trigger\">\n            <p class=\"title\">Is the museum dog-friendly?<\/p>\n            <span class=\"indicator\"><svg class=\"icon\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 17 10\">\n  <path opacity=\".9\" d=\"m16 1.167-7.5 7.5-7.5-7.5\" stroke=\"#fff\" stroke-width=\"1.667\"\/>\n<\/svg><\/span>\n          <\/button>\n          <div class=\"accordion-content\">\n            <p>No, pets are not allowed in the museum.<\/p>\n          <\/div>\n        <\/li>\n              <li class=\"accordion-item js-accordion-item\">\n          <button type=\"button\" class=\"accordion-trigger accordion-title\" aria-label=\"Trigger\">\n            <p class=\"title\">Is the museum accessible for wheelchair users?<\/p>\n            <span class=\"indicator\"><svg class=\"icon\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 17 10\">\n  <path opacity=\".9\" d=\"m16 1.167-7.5 7.5-7.5-7.5\" stroke=\"#fff\" stroke-width=\"1.667\"\/>\n<\/svg><\/span>\n          <\/button>\n          <div class=\"accordion-content\">\n            <p>Unfortunately, the museum is not accessible for wheelchairs. The historic church that houses our museum spans over two floors with stairs and no lifts or ramps, making it inaccessible for wheelchair users.<\/p>\n          <\/div>\n        <\/li>\n              <li class=\"accordion-item js-accordion-item\">\n          <button type=\"button\" class=\"accordion-trigger accordion-title\" aria-label=\"Trigger\">\n            <p class=\"title\">Can I come in with a stroller?<\/p>\n            <span class=\"indicator\"><svg class=\"icon\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 17 10\">\n  <path opacity=\".9\" d=\"m16 1.167-7.5 7.5-7.5-7.5\" stroke=\"#fff\" stroke-width=\"1.667\"\/>\n<\/svg><\/span>\n          <\/button>\n          <div class=\"accordion-content\">\n            <p>Families with children in strollers are welcome, though please be aware that you will need to carry the strollers up the stairs, or leave them on the ground floor in the designated area. We appreciate your understanding and hope you enjoy your visit!<\/p>\n          <\/div>\n        <\/li>\n          <\/ul>\n  <\/div>\n<\/section>\n\n\n            <ul class=\"mobile-menu\">\n        <li>\n          <a class=\"btn\" href=\"\/en\/contact-us\/\">\n            <span>Contact <\/span>\n          <\/a>\n        <\/li>\n                              <li class=\"fill\">\n              <a class=\"btn\" href=\"\/en\/buy-tickets\">\n                <span>Buy tickets <\/span>\n              <\/a>\n            <\/li>\n                        <\/ul>\n      \n<footer id=\"footer\" class=\"footer\">\n    <div id=\"footer-menu\" class=\"footer-menu\">\n  <div class=\"c\">\n    <div class=\"footer-menu__left\">\n      <div class=\"logo\">\n        <a href=\"\/\" aria-label=\"Museum of Illusions Amsterdam\">\n          <img decoding=\"async\" src=\"https:\/\/museumofillusions.nl\/wp-content\/uploads\/2024\/11\/Moi-Amst_secondary-logo-WHITE-1.png\" width=\"1\" height=\"1\" alt=\"moi amst_secondary logo white (1)\" loading=\"lazy\">\n        <\/a>\n      <\/div>\n      <p class=\"small\">Enter the fascinating world of illusions where nothing is ever quite as it seems. 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